Microphone not working with Doorbell

[Daniel03]

The microphone has stopped working on my Video Doorbell (wire free).  Had previously worked as expected but no longer. When playing back video recordings audio has a hissing sound/noise.

Using latest:

Arlo SmartHub

Arlo App v4.2

iOS 16.3.1

Have reset device, turned mic permissions on/off, checked audio settings etc; no luck.

Arlo Essential Wire-Free Video Doorbell 

Pro SmartHub VMB4540 

[jguerdat]

With a subscription, use Settings, Support (old UI) or Settings, Support Center (new UI) to start a communication with official support.

[mfaraz89]

same issue with me, contacted arlo support, took them 3 weeks to investigate and now they are sending me a replacement