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Microphone not working with Doorbell

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Daniel03
Tutor
Tutor

The microphone has stopped working on my Video Doorbell (wire free).  Had previously worked as expected but no longer. When playing back video recordings audio has a hissing sound/noise.

 

Using latest:

Arlo SmartHub

Arlo App v4.2

iOS 16.3.1

 

Have reset device, turned mic permissions on/off, checked audio settings etc; no luck.

 

Arlo Essential Wire-Free Video Doorbell 

Pro SmartHub VMB4540 

2 REPLIES 2
jguerdat
Guru Guru
Guru

With a subscription, use Settings, Support (old UI) or Settings, Support Center (new UI) to start a communication with official support.

mfaraz89
Aspirant
Aspirant

same issue with me, contacted arlo support, took them 3 weeks to investigate and now they are sending me a replacement

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