I am so mad I’ve been charged twice

[Crymel123]

I have subscribed two times and both times it took money from my bank and it’s telling me it’s not working I must subscribe and I can’t speak to a live agent because I’m not subscribed!!! I am getting so mad. I have never had these problems till now and I’ve used arlo for quite some time. How do I talk to someone??? Help

[JamesC]

Crymel123,

How are you subscribing? Are you using the Arlo Secure app or are you logging in on a PC?

When going through the subscription flow, is it completing successfully or are you being presented with any error messages?

JamesC