How to merge husband & wife's account

[Crisman333]

My wife has an account and I have an account.  We thought they were one, how do we get them together. As we paid for a subscription and all of our cameras aren't on the same plan. How do we get customers service to call us so we can have just one account? 

[StephenB]

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@Crisman333 wrote:

My wife has an account and I have an account.  We thought they were one, how do we get them together. As we paid for a subscription and all of our cameras aren't on the same plan. How do we get customers service to call us so we can have just one account? 

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You can remove the cameras from the unwanted account, and then add them back to one you want to keep (e.g. the one with the subscription).  After everything is moved, you can delete the unwanted account.

• https://kb.arlo.com/000062615/How-do-I-close-or-delete-my-Arlo-account

[StephenB]

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@Crisman333 wrote:

My wife has an account and I have an account.  We thought they were one, how do we get them together. As we paid for a subscription and all of our cameras aren't on the same plan. How do we get customers service to call us so we can have just one account? 

---

You can remove the cameras from the unwanted account, and then add them back to one you want to keep (e.g. the one with the subscription).  After everything is moved, you can delete the unwanted account.

• https://kb.arlo.com/000062615/How-do-I-close-or-delete-my-Arlo-account