Arlo|Smart Home Security|Wireless HD Security Cameras

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splinternet
Aspirant
Aspirant

I have a new phone, i've set up Arlo on it OK. But logging on to 'my.arlo.com' on Window laptop, Arlo tried to send a verification msg to my old phone, how do i delete this old phone?

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BrookeN
Arlo Moderator
Arlo Moderator

For the Arlo Secure App with Feed:

  1. Launch the Arlo Secure App.
  2. Tap the circle with the profile
  3. Tap Account Profile and Security.
  4. Tap Two-Step Verification.
  5. Swipe left on the trusted device or phone number and tap Delete.

For the Arlo Secure App with Library:

  1. Launch the Arlo Secure App.
  2. Tap Settings.
  3. Tap Profile.
  4. Tap Login Settings.
  5. Tap Two-Step Verification.
  6. Tap Edit.
  7. Tap the Delete icon next to a phone number or trusted device.
splinternet
Aspirant
Aspirant

OK thanks.  The sequence of screens and options etc... was not as you listed under Feed or Library but it was able to join the dots and achieve what I needed and delete my old phone (which appeared twice funnily enough).  Thanks.

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