Arlo|Smart Home Security|Wireless HD Security Cameras

Can’t turn doorbell off

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DK-AUS
Tutor
Tutor

I can’t seem to turn my doorbell off. I used to be able to in the old app. Even in standby mode it is still on. 
I don’t want to mute notifications or take the battery out. I have looked in the doorbell settings and there is nothing on there to simply turn it off. 
The old app was much more user friendly

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jguerdat
Guru Guru
Guru

Standby is the mode, not a setting. If you use the Standby mode (assuming you haven't modified it with a rule for the doorbell) the doorbell is Disarmed. You can also edit the mode currently in use, edit the doorbell rule and disable motion detection. Either way, remember to enable the doorbell again.

 

Night vision must be enabled in the doorbell settings for any chance of a subject being illuminated but that is only useful at close range. If you want a better video, add external lighting such as a porch light, perhaps a motion-activated one. Nighttime videos switch to B&W so you get ANY video due to the lack of light to enable color.

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  • StephenB
    Guru
    Guru


    @DK-AUS wrote:

    Hi, I just want to completely turn it off. 
    If I am in my front yard I want it off so I don’t waste the battery. 


    Do you have other Arlo cameras?  Or just the doorbell?

     

    If you only have the doorbell, just change the mode to "Standby".  The camera will be disarmed, so no battery drain.  (Any other cameras will also be disarmed).

     

5 REPLIES 5
StephenB
Guru Guru
Guru

@DK-AUS wrote:

I can’t seem to turn my doorbell off. I used to be able to in the old app. Even in standby mode it is still on. 


Do you mean you want it to stop detecting motion and recording?

 

Or are you saying you want to silence the chime and prevent the phone call when the doorbell is pressed?

DK-AUS
Tutor
Tutor

Hi, I just want to completely turn it off. 
If I am in my front yard I want it off so I don’t waste the battery. 

StephenB
Guru Guru
Guru

@DK-AUS wrote:

Hi, I just want to completely turn it off. 
If I am in my front yard I want it off so I don’t waste the battery. 


Do you have other Arlo cameras?  Or just the doorbell?

 

If you only have the doorbell, just change the mode to "Standby".  The camera will be disarmed, so no battery drain.  (Any other cameras will also be disarmed).

 

PattyO
Aspirant
Aspirant

Same here. I see no Off or Standby option. Plus doorbell simply doesn't respond to motion. And night resolution so bad you can't see anything, just dark grey.

jguerdat
Guru Guru
Guru

Standby is the mode, not a setting. If you use the Standby mode (assuming you haven't modified it with a rule for the doorbell) the doorbell is Disarmed. You can also edit the mode currently in use, edit the doorbell rule and disable motion detection. Either way, remember to enable the doorbell again.

 

Night vision must be enabled in the doorbell settings for any chance of a subject being illuminated but that is only useful at close range. If you want a better video, add external lighting such as a porch light, perhaps a motion-activated one. Nighttime videos switch to B&W so you get ANY video due to the lack of light to enable color.

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