UK

[GinaLee2]

Using 2x Wire free doorbells;

1x Outside

1x inside for Emergency use by Elderly people.

Indoor doorbell 90% battery remaining on Monday 13 Feb 2023.

Outdoor doorbell 95%, as above, charged both over weekend...

Fewer than 20-30 alerts clocked up on either...

What do you know, *BOTH FLAT on Wednesday 15 Feb 2023...!!??

This is NO coincidence...

Other Pro3 wire free camera + hub = perfect.

Other 2x Essential wire-free cameras, using WiFi direct to router are 100% ok..

Any reasonable explanation anyone..??

**Alert frequency, Activity Zones all Debunked as possible cause*

Thank You.

[Ustrave869]

Can you please share us an image depicting the issue?

[StephenB]

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@GinaLee2 wrote:

Indoor doorbell 90% battery remaining on Monday 13 Feb 2023.

Outdoor doorbell 95%, as above, charged both over weekend...

What do you know, *BOTH FLAT on Wednesday 15 Feb 2023...!!??

Other Pro3 wire free camera + hub = perfect.

Other 2x Essential wire-free cameras, using WiFi direct to router are 100% ok..

Any reasonable explanation anyone..??

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I have no good explanation, but if you see unexplained battery drain again it would be good to know.  

Managing power use in the doorbell is often tricky since the camera can't be aimed.  Though excessive recording doesn't seem to be the cause for this instance, it is still a potential problem in the future.

Perhaps consider getting a power adapter for the indoor doorbell.  If there's existing wiring from a traditional doorbell at the outside location, you could also potentially hook that up (replacing the transformer if necessarily), which would trickle-charge it.

[GinaLee2]

If/when it happens again will take a screenshot.

Again, it is reasonable to explain if an External doorbell suddenly drained from 90% to zero in 48 hours, 

However what explains Both External and Internal doorbells draining Simultaneously .??

This is not a coincidence...

Thank you.