Arlo|Smart Home Security|Wireless HD Security Cameras

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mfswear
Follower
Follower

I purchased the wire free video doorbell with chime.  No matter what I did the QR code on the chime would not scan.  Here is a workaround.  I took a close up photo of the QR code and emailed it to myself at full size.  I pulled the image up on my computer screen and it was able to scan and add the chime.

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JamesC
Community Manager
Community Manager

mfswear,

 

Glad to hear you were able to resolve the issue. For more t/s on scanning QR codes, take a look here: 

 

https://kb.arlo.com/000062338/My-Arlo-QR

https://kb.arlo.com/000062575/The-Arlo-Secure-app-won-t-read-the-QR-code-on-my-Arlo-device-what-do-I...

 

JamesC

MarkinFrance
Aspirant
Aspirant

A quick note to request a better solution. I too had the same issue, where the QR code is so small on the Chime 2 that it was impossible to scan this with a IPhone 14 Pro. Can the QR code be turned around relative to the plug and/or made slightly larger? 

jguerdat
Guru Guru
Guru

A That would seem unlikely to happen since it's a current product. You may want to take a picture of the code, print it out and use that for the scan.

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