Alexa connection to Arlo Doorbell and Pro 5

[Carioca88]

My Arlo Doorbell was working fine on Alexa. Providing alerts, etc. 

As I tried to connect Alexa to my Pro 5, I was not successful.  Alexa could not connect. 
After about one minute, Alexa asks me if camera is turned on, same network, app is installed, etc. 

Unfortunately, as I tried to troubleshoot the Alexa connection to the Pro 5, I decided to delete the VDB, the skill, and start from scratch. Now I can’t get any of them to show on the Alexa app. 

Here are the steps I took:

-camera and VDB are charged. 
-camera and VDB are on the network 

-camera and VDB can be accessed

from the Arlo app

-I was able to successfully log in to the Arlo app from the Alexa app. 
-I tried adding devices from Alexa using the options Arlo Camera and Arlo Doorbell. 

-I tried to connect a Ring camera and it connected without issues. 

Any suggestions?

[Carioca88 · Accepted solution]

I was able to figure out the issue. 
I went to the Arlo App < Settings < Privacy Center < Partners < and I Connected ‘Alexa’. 

The Alexa app found both devices right away. 

Both devices show as connected but they also say: 

“Live view unavailable in Alexa App”

Is this expected behavior? 

****Update: I’m able to see live TV on both camera and VDB on my TV, with a fire stick. 

I guess we have no issues. We just have to follow the steps described above.