Arlo|Smart Home Security|Wireless HD Security Cameras

AVD2001 Doorbell Freeze Frames on Playback

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JD56
Guide
Guide
Purchased the doorbell to add to a further 11 existing cameras and a remote chime.
Doorbell still in trial mode.
Records from activations but only captures first few seconds of video then freezes, audio remains intact.
Anybody have any ideas please?
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JD56
Guide
Guide
Sorry forgot to mention this is wireless and fully charged
jguerdat
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Guru

Have you downloaded the video to view it? Maybe there's an issue with the app. I'd suggest using the free VLC viewer since it will play videos with corruption that others barf on.

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