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ARLO wireless video doorbell - can't grant access to another person

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Trialguy
Aspirant
Aspirant

We purchased 2 ARLO wireless video doorbells. I installed them on my iphone, and they show up as "devices." The problem is they don't show up om my wife's phone, and I have been unable to "grant access." We already successfully "share" 5 PRO 3 cameras. But when I try to "grant access" and "add" her to the 2 doorbells, I get a message that her "email has already been used," and it won't send out an invitation to her. Any suggestions?

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jguerdat
Guru Guru
Guru

Rather than attempt a new invitation, just edit her account in Grant Access and add the doorbells. She should then have all cameras displayed.

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jguerdat
Guru Guru
Guru

Rather than attempt a new invitation, just edit her account in Grant Access and add the doorbells. She should then have all cameras displayed.

Trialguy
Aspirant
Aspirant
Discussion stats
  • 2 Replies
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  • 2 In Conversation