Arlo|Smart Home Security|Wireless HD Security Cameras

setup outside US

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mathcenas
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hello to all. i bought the videodoorbell when i was at US. now, at home, Southamerica, i am unable to set up the video doorbell 2gen. checking lot of video, i dont have the option to select video doorbell 2n gen at the very begining of the setup.

even the location of the app, while using a VPN on US, its unavaiable. 

how can i set up this outside of US?

 

WhatsApp Image 2025-08-03 at 9.52.02 PM.jpegarlo.jpeg

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StephenB
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@mathcenas wrote:

 

even the location of the app, while using a VPN on US, its unavaiable. 

how can i set up this outside of US?

 


The workaround is to create an account while using a VPN that is terminated in a country where Arlo offers subscriptions (e.g., the US).  Then disconnect the VPN while installing the camera/doorbell.

 

But you will need a subscription to get cloud storage, so you will also need a US payment method.