Arlo|Smart Home Security|Wireless HD Security Cameras
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Upgraded my Gen 1 dorrbell to a 2K Gen 2 and now what to that to my legacy Plan

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  • ‎2024-10-02 03:20 PM
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mikebrod
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‎2024-10-02 03:20 PM

I had an original wired doorbell and then upgraded to a 2K, I have a 1 camera secure Plan with time left on it till March of 2025. My 30 day trial just expired and I can't get the doorbell to recognize my existing plan? Help.

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jguerdat
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‎2024-10-03 06:34 AM

I believe you must cancel the existing plan and buy a new one that is specifically for the new doorbell.

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