My Doorbell Ver 2 (AVD4001) started making a loud white noise and does not provide two-way audio

[Mbiondo]

Lound white noise, and two way audion not working.  

This started some time ago.  Initially it was fine.  Read another thread here and seems a software update fixed it.  Not for me.  Using IOs and it seems the issue is accross multiple phones, tablets, and also on my PC.  

After upgrading software with no luck, I also tried removing the device.  Disconnected wires, reinstalled to network, but that didn't fix it either.   

Frustrated as this is my second Video Doorbell to malfunction in 1 year.  First one just completely died on me.  

Also products are seriously lousy in quality.  Seriously.   

[ShayneS]

@Mbiondo 

I have escalated your case & someone from support will be reaching out to you as soon as possible.

[Mbiondo]

Thank you.  Apparently the unit is defective.