Gen 2 Doorbell and iPhone Airplane mode

[J_WJ]

I’ve recently purchased a Gen 2 Arlo doorbell and have been impressed with it so far, however, I have noticed a quirk. 

I have the Arlo app on my work and personal iPhones and was testing something out with the video call on both devices. I noticed that if you have turn Airplane mode on an iPhone and someone rings the doorbell, once airplane mode is turned off that video call will still come through. And if you try to accept it, the iPhone tries to load the display but then it cuts out because the video call request no longer exists. 

It’s almost like the app caches the video call and waits until the iPhone is connected again to pass the call through. This happens even if the call is accepted on another iPhone that is connected.

I am not sure if this is the same on Android, would be good to test, but it is some odd coding to have the call cached when no connectivity is available and then to try and pass it through when connectivity is restored (which could be hours), whereby chances are the person at the doorbell has most likely gone!

[J_WJ]

Anyone else tested the above on Android?

Is this meant to be expected behaviour?

[jguerdat]

Just tried it here on my Pixel 9 with Android 15 using my Gen. 1 wireless doorbell. With airplane mode turned on, nothing happened - no phone alert, no Arlo chime sounding. Turning airplane mode off did NOT then bring through the first call but a subsequent press alerted my phone and sounded the Arlo chime.

It would seem that your observations may be an artifact of the iOS app/OS but I would start by rebooting the phone and reinstalling the app to verify that the issue does/does not occur again.