Connection issues doorbell 2k

[DaniR]

Hi

I’ll be very grateful if anybody could help! I’m trying to connect my new 2K video doorbell to my slightly older base station (vmb4000r3) however I cannot get it to connect. I have tried resetting both the base station  and the doorbell separately, restoring to factory settings… Everything is on in the app settings such as Bluetooth etc and I followed the instructions in the help section to no avail…  my Arlo security cameras still work and connect with the base fine. 
The doorbell seems to only want to connect to my Wi-Fi. 
any ideas how I can get it to connect to the base station please? 

many thanks 

[woodlandsprite]

Thank you for checking. My issues have been resolved.