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AVD4001 hardwire option, successfully connected to mechanical chime and chime worked but stopped

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Giller
Follower
Follower

AVD4001 installation was successful, the traditional chime setting was linked to mechanical properly and the doorbell chime worked, as well as on my phone. After a few days the doorbell still rings through to phone but not to doorbell chime and the traditional chime setting now says disconnected. I checked all the wiring connections and they are still in tact, so that is not the issue

 

any advice would be helpful

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RichWood
Apprentice
Apprentice

Anything tripped on the breaker?

RichWood
Apprentice
Apprentice

Oh and when I had a traditional, sometimes you just need to power cycle the chime itself. And if that doesn't work, re-onboard.