This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
			
				
					
						
							under Device list, my camera 2 was listed and had images on it, then it went away
						
					
					
				
			
		
	
			
	
	
	
	
	
- Subscribe to RSS Feed
 - Mark Topic as New
 - Mark Topic as Read
 - Float this Topic for Current User
 - Bookmark
 - Subscribe
 - Printer Friendly Page
 
- Mark as New
 - Bookmark
 - Subscribe
 - Mute
 - Subscribe to RSS Feed
 - Permalink
 - Report Inappropriate Content
 
after I added camera 4, camera 2 totally disappeared. it won't let me add it again.
- Related Labels:
 - 
						
							
		
			Troubleshooting
 
- Mark as New
 - Bookmark
 - Subscribe
 - Mute
 - Subscribe to RSS Feed
 - Permalink
 - Report Inappropriate Content
 
You are having trouble with your Arlo camera setup. Here are some steps you can try to resolve the issue:
Restart the Arlo Base Station: Unplug it for about 10 seconds and then plug it back in.
Check Camera Status: Ensure that Camera 2 is powered on and within range of the base station. If the battery is low, recharge it.
Re-sync Camera 2: Press the sync button on the base station, then press the sync button on Camera 2. The camera should reconnect to the base station.
Check the App: Make sure your Arlo app is updated to the latest version. Sometimes, bugs are fixed in updates.
Remove and Re-add Camera: If you see Camera 2 in the app but can't access it, try removing it from the device list (if possible) and then re-adding it.
Factory Reset (if necessary): As a last resort, you may want to factory reset Camera 2. Refer to the user manual for instructions, but keep in mind that this will erase all settings.
Hope that helps!
- Mark as New
 - Bookmark
 - Subscribe
 - Mute
 - Subscribe to RSS Feed
 - Permalink
 - Report Inappropriate Content
 
@LauraMajor were you able to get your camera back online?
- 
				
					
						Accessing Local Storage
1  - 
				
					
						Arlo Mobile App
283  - 
				
					
						Arlo Pro 3
1  - 
				
					
						Arlo Smart
181  - 
				
					
						Arlo Ultra
9  - 
				
					
						Before You Buy
434  - 
				
					
						Features
290  - 
				
					
						Fehlerbehebung
1  - 
				
					
						Firmware Release Notes
39  - 
				
					
						Installation
300  - 
				
					
						Online and Mobile Apps
113  - 
				
					
						Service and Storage
110  - 
				
					
						Smart Subscription
3  - 
				
					
						Troubleshooting
1,827  
