login Issue

[bigjoe495]

I need help - I'am not able to login to my.arlo.com  (page) , on my MacBook Pro computer.   I had no issues up to 2 days ago.  I have rebooted my computer cleared cookies cache  , used safari and google chrome , same issue.   I can get to the login page. Enter my user name and password , but nothing happens.   I can login using my iPhone , and iPad. just not on from my computer.  

Is there something going on with Arlos web base logins - as I can login on my IOS devices - so the password and user name are correct .  thanks 

[bigjoe495]

UPDATE........     I can logo in the old way using           https://arlo.netgear.com   

Makes me believe there is an issue with                     https://myarlo.com

[TomMac · Accepted solution]

you left off a "dot"

it's    https://my.arlo.com

[StephenB]

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@bigjoe495 wrote:

UPDATE........     I can logo in the old way using           https://arlo.netgear.com   

Makes me believe there is an issue with                     https://myarlo.com

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https://my.arlo.com is working for me (using Chrome on a Windows 10 PC).