Arlo|Smart Home Security|Wireless HD Security Cameras

cams are working on my account but not all of them will show up on my wife's

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LandJS
Mentor
Mentor

Now today the cams are working on my account but not all of them will show up on my wife's, will probably have to delete her then add her back but that's not the point.  I shouldn't have to reboot something everyday for a system advertised as top of the line.  Most are install and use, in 4 years my son hasn't had to do a thing once wired in and his cost a third of what mine did.

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JamesC
Community Manager
Community Manager

LandJS,

 

Did you remove and resync these cameras at any point? If so, you'll need to reshare them by navigating to Settings > Grant Access > select her email > select the desired cameras > Save

 

JamesC

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JamesC
Community Manager
Community Manager

LandJS,

 

Did you remove and resync these cameras at any point? If so, you'll need to reshare them by navigating to Settings > Grant Access > select her email > select the desired cameras > Save

 

JamesC

LandJS
Mentor
Mentor

Thanks James I did do a remove and add on the couple that were doing the 0 sec recording but when I looked at her account all were still checked.  Did a save anyway and they are all working now.

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