Arlo|Smart Home Security|Wireless HD Security Cameras

Will Arlo ultra receive updates in other countries?

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gurpartapsaggu
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Aspirant

If there will be any new firmware update is that update will automatically comes in other countries(india) rather than us/canada ?

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JamesC
Community Manager
Community Manager

gurpartapsaggu,

 

Yes. Any new firmware updates for Ultra cameras or the SmartHub will be made available to everyone, regardless of geography.

 

JamesC

gurpartapsaggu
Aspirant
Aspirant
Like for now there is syncorization problem with my cameras
So if i send these cameras to my cousin in other country
Do they work well when there is a new update
I want to send it by today
JamesC
Community Manager
Community Manager

gurpartapsaggu,

 

What sync issue are you experiencing?

 

As stated, the system should receive firmware updates regardless of where they are located.

 

JamesC

gurpartapsaggu
Aspirant
Aspirant
My cameras are not syncorizing to the base station
I dont know why
What should be the problem?
JamesC
Community Manager
Community Manager

As long as you're trying to sync to a SmartHub, you shouldn't have any issues.

 

What process are you you using when attempting to sync? Can you provide specific details of the steps you're taking and what happens (LED behaviors, error messages etc.)?

 

JamesC

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