Arlo|Smart Home Security|Wireless HD Security Cameras

Video problem

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Mpscott00
Aspirant
Aspirant

IMG_9545.png

IMG_9544.png

 

My ultra camera started having a purple hue? About a month ago. I recently noticed if there are lights in the video like car brake lights there’s a halo effect around the lights. The purple light only starts after the light on the camera has been triggered by motion. Has anyone had this happen? Any suggestions to fix?

 

 

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jguerdat
Guru Guru
Guru

The purple "streak" looks like a reflection to me. ANy chance the camera has a hooded skin on it or maybe it's mounted too close to the eave so light is bouncing off that?

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