VMB5000 doesn't turn on

[Stexan78]

Hello, suddenly the light doesn't turn on when I plug in. One time during tentatives restarted but after unplugging it again, no more. I guess if is a problem of the hub or of the power adapter.

[jguerdat]

Is it still under warranty? If so, use Settings, Support to start a replacement process (you need a subscription to do this). If out of warranty, a universal power supply (with a return privilege) could be used to see if it's the power supply. Be sure to set it for the proper voltage and polarity compared to the original supply. Also, you can check the existing supply with a voltmeter to see if it's putting out the rated voltage.