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Used app to set up, can't get any browser on my W10 to work, hangs on authorization

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  • ‎2019-10-02 05:42 AM
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TheStigh
Aspirant
Aspirant
‎2019-10-02 05:42 AM

Hi all,

 

Purchased the package last week, set it up successfully via my android phone.

 

Though, I want to access through my Chrome or Firefox, but when I enter my credentials and "Approve" the login request from my phone, the 'wheel' starts spinning on my Chrome/FF and just hangs. No popups or similar about Flash etc. I've tried on my stationary and laptop - no different behavior.

 

What am I missing?

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TheStigh
Aspirant
Aspirant
‎2019-10-02 06:06 AM

Resoved through support and this link: https://community.arlo.com/t5/Arlo/VMB3000-and-Kaspersky-blocking-access-to-Arlo-Website/td-p/137802...

 

I needed to add few lines to be allowed in my anti-virus:

my.arlo.com

amazonses.com

 

Then it all worked 🙂

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TheStigh
Aspirant
Aspirant
‎2019-10-02 06:06 AM

Resoved through support and this link: https://community.arlo.com/t5/Arlo/VMB3000-and-Kaspersky-blocking-access-to-Arlo-Website/td-p/137802...

 

I needed to add few lines to be allowed in my anti-virus:

my.arlo.com

amazonses.com

 

Then it all worked 🙂

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  • ‎2019-10-02 05:42 AM
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