Arlo|Smart Home Security|Wireless HD Security Cameras

Ultra not detecting motion. Performed motion detection test and light is not flashing.

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Theokayman
Follower
Follower

I know this has been covered under several threads, but none seems to match the issue I’m having. I have one Ultra camera (out of 5 total) that is not detecting motion. I performed the motion detection test and the light is not flashing. I deleted the camera and re-added all of them to the Base station. The other 4 are working fine. The firmware shows up to date. What else am
I missing?

Model: VMC5040 | Arlo Ultra Wire-Free Camera
dcfox1
Master
Master

Have you rebooted the cam itself (removing and reinserting battery). This fixes a lot of quirks. 

robot-monster
Guide
Guide

Having the same issue with one of my 4 cameras, and it is the one that is protected best from the weather, although it's not bad where I'm at. Tried rebooting, removing battery, checked on firmware updates, etc. Stopped about 2 weeks ago. Other cameras have no issues. 

Model: VMC5040 | Arlo Ultra Wire-Free Camera
Timkimwm
Aspirant
Aspirant

I have the same issue 

Camera working if you press play but no motion detected 

Have rebooted,  changed motion sensitivity, even bought a new battery but no luck.  

jguerdat
Guru Guru
Guru

Have you removed the camera and reconnected it in the app?

robot-monster
Guide
Guide
Yes, removed and reconnected the camera in the app as well. I'll give it another try after work.
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