Ultra connection issues

[Carle1029]

I have had so many issues since upgrading from Pro2 to Ultra.  I have 5 pro2 cameras and 2 ultra cameras connected to ultra base.  Motion and recording seems to work ok now (issues with this before), but it is nearly impossible to view any camera.  I randomly get black screens, device offline, device failed to connect, or it just spins and spins and never connects.   It is always different cameras and different issues - some will work and some will not.  I called support and they tried swapping out the base - same issues.  They had me try changing wifi channels - same issues.  I did not have these issues with my Pro2 base, cameras and base in same locations.   I am so frustrated that I can not rely on my security cameras and at this point would prefer to get a refund but I am past Best Buy return date.   Please help!

[thephonedude]

Just by chance

Is your router a Netgear Nighthawk?

Best Regards

Chris