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Ultra cameras no longer do colour night vision when live streaming

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trinatron
Apprentice
Apprentice

I've noticed after updating to 1..16.1.1_475_71659aa that my Ultra cameras have the following issues when Local 4K Live Streaming is enabled.

 

The cameras no longer do colour night vision when live streaming or even by manually enabling the spotlight in the live view. Colour night vision will only work when motion is detected.

 

Disabling Local 4K Live Streaming fixes the issue

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JamesC
Community Manager
Community Manager

trinatron,

 

Is the spotlight actually turning on? If you manually stream with Local 4K Live Streaming and toggle on the spotlight, what do you see?

 

JamesC

trinatron
Apprentice
Apprentice

Hi James,

 

If you're physically looking at the camera the spotlight is turning on but you don't see it in the live feed.

 

After re-testing I believe the problem is actually the 4K live feed is extremely slow or freezing. The signal strength/video bandwidth is strong but the 4K live feed is unusable. The camera functions like turining on the spotlight is instance but you either won't see it in the live feed or will see around 28sec later.

 

I've only noticed this behaviour straight after the firmware update. Is anyone else experiencing this?

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