Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Ultra + Vmb5000 + Elite plan…still not sharp

Reply
Discussion stats
  • 1 Reply
  • ‎2022-04-19 07:02 AM
  • 532 Views
  • 0 Likes
  • 2 In Conversation
Retired_Member
Not applicable
‎2022-04-19 07:02 AM
  • Just upgraded from older system. I now have new vmb5000 Smarthub, 3 new Ultra cameras, 2 Pro 4 cameras AND I just upgraded to the top plan(Elite I think, 14.95/ month) and the feed is simply not sharp, especially on the expensive Ultras. I’ve done everything, I believe, in the settings, but maybe I missed something. HELP!
Labels:
0 Likes
Reply
Message 1 of 2
532
1 REPLY 1
JamesC
Community Manager
Community Manager
‎2022-04-20 03:02 PM

Ndr1059,

 

Are you able to provide a screenshot of what you're experiencing?

 

Are you seeing this on live streams or recordings or both?

 

JamesC

0 Likes
Reply
Message 2 of 2
510
Discussion stats
  • 1 Reply
  • ‎2022-04-19 07:02 AM
  • 533 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.