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Ultra + Vmb5000 + Elite plan…still not sharp

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Retired_Member
Not applicable
  • Just upgraded from older system. I now have new vmb5000 Smarthub, 3 new Ultra cameras, 2 Pro 4 cameras AND I just upgraded to the top plan(Elite I think, 14.95/ month) and the feed is simply not sharp, especially on the expensive Ultras. I’ve done everything, I believe, in the settings, but maybe I missed something. HELP!
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JamesC
Community Manager
Community Manager

Ndr1059,

 

Are you able to provide a screenshot of what you're experiencing?

 

Are you seeing this on live streams or recordings or both?

 

JamesC

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