Ultra Live mode leads to camera going offline and unavailable. Goes non-responsive for about 5 mins.

[ashlah]

Hi,

I am facing a problem whereby when attempting to connect live with the camera, it goes offline after failing to connect and becomes non-responsive for about 5 minutes: "This Arlo Device is offline - makre sure you are connected to the internet". After the 5 minutes the error is no longer present and the app returns back to the regular screen with a play button in the middle of the display.

I continue to find the Arlo ultra's are very buggy and unreliable. Please help.

[JessicaP]

Hi ashlah,

What's the signal strength showing for your Arlo Ultra camera? Is this error also happening on the web client on your computer?