Ultra CVR

[steamyb]

Hi

I”ve subscribed to the CVR option on my Arlo Ultra 4K camera however regardless of where I scrolll to on the timeline it reverts to current time and live view. I tried re booting unsubscribing and re subscribing but nothing  seems to work. The camera is mains connected with the video settings at wide angle. Can anyone help?

[ShayneS · Accepted solution]

Hi @steamyb

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support