Arlo|Smart Home Security|Wireless HD Security Cameras

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sanjose1703
Aspirant
Aspirant

Cameras currently alert for motion outside the activity zones, and literally do_not alert for activity in the zone.  It appears to be a proximity alert vs. anything else.  Sensitivity does help some, but only with regard to proximity, not the actual zones themselves.  Cameras are hardwired for power, I have a subscription, and I've been waiting for this feature to get addressed.  I've read the articles, I've created tiny zones, tried to dial in the sensitivity, I don't see any difference, alerts are still proximity driven.  Any help?

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Guillaume10
Aspirant
Aspirant
Same problem here. The zoning is not working at all. Please help.
ShayneS
Arlo Moderator
Arlo Moderator

Hello,

 

Thank you for providing your feedback. Are you still experiencing this issue with receiving notifications outside of your activity zones?

sanjose1703
Aspirant
Aspirant

yes.  it is very consistent, it has never worked as designed.  

ShayneS
Arlo Moderator
Arlo Moderator

@sanjose1703

 

Does this occur on battery power as well?

sanjose1703
Aspirant
Aspirant

yes, i have 3 cameras, 2 have direct power, 1 is still on battery, all 3 exhibit the same proximity alert vs. activity zone alert, all 3 are consistent, regardless of power source. 

ShayneS
Arlo Moderator
Arlo Moderator

Hi @sanjose1703

 

Did you happen to receive my PM?

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