Uk

[Lamby0409]

I’m unable to connect my cameras to the Internet as my Internet has been changed over and moved location. Don’t know how to connect them.

[StephenB]

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@Lamby0409 wrote:

I’m unable to connect my cameras to the Internet as my Internet has been changed over and moved location. Don’t know how to connect them.

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Are these Ultra cameras (which connect to a smarthub)?  Or are they other models that connect directly to your home wifi?

If they are wifi-connected, then one simple thing is to reset the network name and password in your router to match the network name and password you used in your old location.

The harder approach is to remove the cameras from the account, and then do a hardware reset of the cameras.  After that, install them again.  Details on the reset do vary by model, so please let us know what cameras you have before you attempt this.