Arlo|Smart Home Security|Wireless HD Security Cameras
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Turn Notifications ON - Iphone

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ASDOB
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Hi, 
We purchase the Ultra camera, and do not seem be getting push notification. We have never received any from when we first set it up. 

I have check the MODES and I have made sure the PUSH NOTIFICATION are Ticked. 

I also had email checked but quickly unchecked that when I was getting 60 emails ever few hours thanks to my dog. So I know the email works, just not the text notification. 

Anyone have this issue and solved it? I can called Arlo support twice, waiting on the phone for 23mins even before speaking to someone. With no solution to the issue. 






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ASDOB
Aspirant
Aspirant

It seems I had to go into phone settings>general>reset>Reset network settings> enter pass code> hit yes> WAIT...
once it reset all WiFi I then had to re-link (enter WiFi password) back up to WiFi and I started to receive notifications FINALLY

I hope these steps may help someone else. 

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ASDOB
Aspirant
Aspirant

It seems I had to go into phone settings>general>reset>Reset network settings> enter pass code> hit yes> WAIT...
once it reset all WiFi I then had to re-link (enter WiFi password) back up to WiFi and I started to receive notifications FINALLY

I hope these steps may help someone else. 

Discussion stats
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