Top third of camera is shaded

[Rmast4251]

The top portion of one camera has a line and is shaded. I’ve moved the camera and adjusted the angle but it won’t go away?

[Rmast4251]

Never mind! It only does that when you are aiming the camera!

[n1976jmk · Accepted solution]

Hi Rmast4251

FYI the dark gray top 1/3 of the camera is there because Arlo does not use that shaded area to detect motion. You can read further about it in these two KB’s.

#1-
https://kb.arlo.com/29/How-do-I-use-position-mode-to-aim-my-Arlo-camera

#2-
https://kb.arlo.com/000062211/How-do-I-position-my-Arlo-Ultra-camera-to-detect-motion-in-specific-ar...