Arlo|Smart Home Security|Wireless HD Security Cameras

System still inoperable since 27 Apr 20. Can't add cameras after factory reset and not functioning.

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Having multiple issues, I don't even know where to start. Submitted a ticket (#41623268), but all I'm getting is the run around. Current issues include:

 

-Can't add some cameras back now after factory reset.

 

-System not functioning, setting it to "Armed" does nothing, cameras will not report motion or sound.

 

-Some cameras will trigger constantly, even if pointed at the wall.

 

Is there a firmware fix coming or not? 

Model: VMB5000 | Arlo Ultra SmartHub
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Arlo Moderator
Arlo Moderator

Hey DadBod,

 

Let me reach out to you via private message regarding your case.

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