Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Subscribe button does not work

Reply
Discussion stats
  • 1 Reply
  • 310 Views
  • 0 Likes
  • 2 In Conversation
DLabs
Follower
Follower

For the last 4 days I have been attempting to subscribe my cams for the Arlo secure option. I have 2 homes one with a new Arlo system that is on the free trial, the other with 6 cams on Arlo pro free plan for the last 3 years.  When trying to subscribe the subscribe now buttons do not work on the compare options screen,  I have filed numerous tickets, with dis-appointing results.   i did notice via this board this issue has been around for awhile.  Amazing spend well over $1,500 on cams but no way to upgrade and order the service... extremely frustrating that Arlo stopped their call center.... makes me think this company has financial problems

 

1 REPLY 1
jguerdat
Guru Guru
Guru

First, what country are you in? Only a few can get subscriptions. There's an FAQ in the support section here with the list.

 

Have you tried both the app and web client?

Discussion stats
  • 1 Reply
  • 311 Views
  • 0 Likes
  • 2 In Conversation