Arlo|Smart Home Security|Wireless HD Security Cameras

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Johnboy801
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I can’t view my videos anymore… I have a micro SD card in my base station and it is saying videos stored on base station are not available where I used to be able to view them before…

any help would be greatly appreciated 

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StephenB
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@Johnboy801 wrote:

I can’t view my videos anymore… I have a micro SD card in my base station and it is saying videos stored on base station are not available where I used to be able to view them before…

any help would be greatly appreciated 


The first step is to connect the card to a PC, and see if the videos are stored there are not.  Then you'll know whether the issue is about recording or playback.

 

Do you see "Library" as an option in the app?  Or do you see "Dashboard" and "Feed" instead?

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