Arlo|Smart Home Security|Wireless HD Security Cameras

Speed of Connection to Live Mode and Mic Activation

Reply
Discussion stats
  • 2 Replies
  • 152 Views
  • 0 Likes
  • 2 In Conversation
Highlighted
ctrad64 Aspirant
Aspirant

Notifications seem about a minute off and even if quicker connecting to a live view and then activating the mic to speak to the individual on the other end takes too long.  The individual on the other end has already left when finally operating.

 

WiFi at home is very good >200Mbps.  iPhone 7 and WiFi I pad produce same results at home and remote.  Closest camera to base is less than 10’ and is at front door, so most critical for this need.

 

How can this be improved?

 

Model: VMS5440 | Arlo Ultra 4 Camera Kit
JamesC Community Manager
Community Manager

ctrad64,

 

Notifications may be slightly delayed due to Arlo Smart analytics taking place on the cloud. Once motion is triggered, it takes time for the cloud to analyze the trigger and then notify you if it is a person, animal, etc.

 

How long does it take for you to connect to live view after tapping the live icon?

 

JamesC

ctrad64 Aspirant
Aspirant

Sitting in the house, about 5 seconds.  However, at work this afternoon, I had to give up after a minute or more.  

 

Thanks.

Model: VMS5440 | Arlo Ultra 4 Camera Kit
Discussion stats
  • 2 Replies
  • 153 Views
  • 0 Likes
  • 2 In Conversation