Arlo|Smart Home Security|Wireless HD Security Cameras

Scratches around the lens of the ARLO ULTRA new (6 cameras)

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JP45
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Hello everyone,

 

I ordered the Arlo ultra station + 3 cameras from Amazon. I actually bought 2 sets and they were all packaged in the plastic wrap; however, when I went to go peel off the plastic on the lens/face of the camera I noticed a lot of microfractures. It is very hard to see unless you shine light on it at a certain angle. Pictures will be attached to this post. It was on all 6 cameras. Anyone else notices these lines? I am only afraid that water will get into it and damage my camera system or the battery. Unfortunately, the post will only let me upload one picture.

 

 


20191204_150804.jpg
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jguerdat
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I'm not at all sure they are fractures but just some scratches due to manufacturing processes. Obviously, any particular camera may have real issues but only testing will tell. You have a warranty should an actual problem show up.

 

I haven't closely inspected any of my cameras (original, Pro/2/3 and Ultra) but I've had no problems in heavy rain or very moist conditions.

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