Recording in 2k and not 4k

[Gavin_b]

Hello

After the latest app update
I have another problem
My recordings are only in 2k and not 4k to the cloud and local, any help please

[ShayneS]

Hi Gavin_b

Thank you for this info. After looking in to your report, it appears that you have zoom enabled & this is affecting the 4k badge to not be displayed. Your resolution is slightly lower than 4k (by a few pixels). If you want/can remove the zoom you should have the 4k badge & resolution again. We're looking into making it more apparent that Zoom will affect 2K/4K badge/resolution.

Thank you