Arlo DevOps team is investigating an issue where customers are not able to login to my.arlo.com. Customers can continue using Arlo Mobile App for IOS and Android to login. We are working on resolving this issue. We apologize for the inconvenience
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We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
We are experiencing an outage of our Google service and are working to resolve the issue..
Thank you for this info. After looking in to your report, it appears that you have zoom enabled & this is affecting the 4k badge to not be displayed. Your resolution is slightly lower than 4k (by a few pixels). If you want/can remove the zoom you should have the 4k badge & resolution again. We're looking into making it more apparent that Zoom will affect 2K/4K badge/resolution.
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.