One of my cameras can’t live stream and my CVR plan stopped recording after 22th October

[castortroy86]

I can live stream 3 cameras on my phone, but not camera number 4 and the vcr plan on that camera. However, on my MacBook all 4 cameras can stream

Does anyone else have similar issues these last hours? 

[ShayneS]

Are you trying to live stream all 4 cameras at the same time? Can you stream the the 4th camera by itself? 

Can you try removing and re-installing the Arlo app. 

[castortroy86]

I can stream the other cameras, but not the 4th with the vcr. It cant be streamed as the only camera playing or together with the other ones 

[castortroy86]

Have also turned my phone on off and reinstalled app. Also restarted hub. I can live stream on the MacBook but it don’t have the vcr recording’s 

I don’t have any vcr recordings after October 22. I can view my camera from my phone on the video settings option though, but not through live stream. It just keeps loading. On my computer I can live stream normal, bur thr vcr recordings after October 22 is gone 

[ShayneS]

I have escalated your case & someone from support will be reaching out to you as soon as possible.