Arlo|Smart Home Security|Wireless HD Security Cameras

One of 3 Ultra cameras wont' connect. Base Station follows router WiFi channel?

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Follower
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For the past week I've had one of my 3 ultra cameras that will not connect. Today I discovered that the base station by design follows my routers wifi channel. When I change the wifi channel in the router to be different to the smarthub/camera the camera is able to connect, the other cameras also respond quicker when viewing them live. There doesn't seem to be a manual setting to overide this strange behaviour of following the routers wifi channel.

 

We are on a large property with no wifi interference from any neighbours, and it seems like a poor design a/ to make this happen, b/ to not be able to change it.

 

What is the solution so that my camera setup is not rendered useless my poor network design.

Model: VMB5000 | Arlo Ultra SmartHub, VMC5040 | Arlo Ultra Wire-Free Camera
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Guru Guru
Guru

The only option I'm aware of is to move the base unit away from the router... when more than 25+ feet it tends to stay on the same channel ( at least the other bases do )

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