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Notifications not showing up in library

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  • ‎2020-04-16 02:14 PM
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travelingliz89
Aspirant
Aspirant
‎2020-04-16 02:14 PM

Hi guys. My cameras were working fine this morning but all afternoon I have been getting motion notifications that aren't showing up in the library. After searching the forum, I see that is a common issue with Arlo which is unfortunate, however the solutions are varied. Is anyone else having this issue today and how are you fixing it?

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JamesC
Community Manager
Community Manager
‎2020-04-20 09:21 AM

Check your subscriptions to make sure the camera is still participating in your Arlo Smart plan. You can do this by logging in to your Alro account and navigating to Settings > Subscription > Manage Cameras

 

JamesC

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