Notifications are coming through but no recordings

[Shapro]

Any advise on how to fix this please.
It is a shared device, where I am not the owner.
Thanks

[jguerdat]

Make sure the owner has allowed you to see the appropriate cameras in Settings, Grant Access. He's the one in control of this.

[Shapro]

Been there done that.
No joy

Even went through permission process again.
No joy

For the price. This is not making me smile.

[StephenB]

---

@Shapro wrote:
Been there done that.
No joy

---

Does the owner have a paid subscription?  Perhaps check that the camera is included in the subscription plan.

[Shapro]

@StephenB Yes. Thanks.

Not sure any more on Arlo. Why pay for the technology of the security system if you can not use them with out an expensive subscription. I can accept the recordings.
But no zoom, item recognition is just pointless. Better to just buy an earlier version.
Also micro SD recordings can not be viewed by any of the allocated users other than the owner.
Again pointless.

Thanks
Signed. Pissed off owner of three Arlo system. Not a fan now.