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Notification for additional user

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Jitzd
Aspirant
Aspirant
I have granted admin rights to another user and their app shows the pencil icon in armed mode to turn on notification for schedule mode but not for any other modes.

App on iOS is enabled for notifications but cannot turn on notification for any device in mode.

Anyone have any thoughts?
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JamesC
Community Manager
Community Manager

Jitzd,

 

Users granted access will receive notifications as long as the active mode has push notifications enabled in the rules and they are logged in to the app. Aside from granting the user access, nothing else needs to be done for push notifications to be received on the device once that user accepts.

 

JamesC

Jitzd
Aspirant
Aspirant
Thanks for reply, however can the additional user (admin) control push notification for themselves or is the push notification only original admin?
JamesC
Community Manager
Community Manager

Jitzd,

 

The additional user will receive push notifications if they are enabled by the primary account. If they do not want to see push notifications, logging out of the app will prevent them from being received.

 

JamesC

Jitzd
Aspirant
Aspirant
Or if the additional user disables notification on their phone. Thanks James
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