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Need to extend the one-time authentication code time out

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spicoli
Follower
Follower

One-time Authentication code times out before I receive the email.  I have a new phone so no longer get the push notifications to that so can not use that method.

 

How can the code expire time be increased from 2 minutes to 10 or 20 minutes to allow for the email to get through?

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JessicaP
Arlo Employee Retired

Hi spicoli,

 

As of this time, there is no way to increase the time when receiving the code. We will share your feedback and pass it along to the development team.

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