My phone is blowing up today.

[Tech-D]

Is anyone else having an issue with Arlo Ultra alerts today?  My phone has been blowing up with alerts,   My phone shows that I got 13 alerts from Alro between 3:05pm - 3:16pm EST but when I go to look at my library there is nothing.

Attached is my phone showing 13 new alerts...

[Tech-D]

2nd screen shot showing the alerts on my phone from 3:05pm - 3:16pm EST.

[Tech-D]

3rd Screen shot showing my entire library with nothing from that Front Camera during those times..

[Hizhonor]

Same thing. I upgraded to the Ultra for better consistency. I’m afraid it’s actually worse than my original Arlo system. I get tons of notifications, but nothing stored in my library. I can see the event on the still shot on the main page, but nothing is captured.

Seems to be the same on both the iOS or Android app.

[Tech-D]

Well whatever the issue was must have been on Arlo's end.  I put my cameras in Disarmed mode late yesterday when I didn't get a good solution from support.  This morning as a test I created a new Mode for testing that is exactly like Armed.  Everything worked, so I switched back to Armed mode and things are work.

Stuff like this is really annoying.

Arlo if you are reading this fix your stuff and fix your support.  I had a technician on the phone with me for 45 min yesterday trying to tell me that I just recently purchased my Elite subscription when infact I have had it still Dec 2019.  He also was telling me the issue was because I had the free 1 year subscription and Elite subscription and wanted me to remove my Elite subscription..  He also tried to add an this issue to an existing ticket for something completely different. 

[HowCome]

Same here: Android 10, Galaxy S9+, latest arlo app.

[Chrisk2]

Same here alerts across cameras with no change in settings.