Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

My I-Phone will not stay logged into my account. I have to log in every time I want to view

Reply
Discussion stats
  • 1 Reply
  • ‎2022-08-04 03:52 PM
  • 561 Views
  • 0 Likes
  • 2 In Conversation
BB21069
Aspirant
Aspirant
‎2022-08-04 03:52 PM

My I Phone wont stay logged into my account.  I have to log in several times a day if I want to view my camera.

Labels:
0 Likes
Reply
Message 1 of 2
561
1 REPLY 1
JamesC
Community Manager
Community Manager
‎2022-08-05 02:37 PM

BB21069,

 

Do you have a setting enabled on your mobile device to close the Arlo app when it's been idle for a period of time? If the app is being force closed, this would require a new log in session each time it's launched.

 

JamesC

0 Likes
Reply
Message 2 of 2
513
Discussion stats
  • 1 Reply
  • ‎2022-08-04 03:52 PM
  • 562 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.