Arlo|Smart Home Security|Wireless HD Security Cameras
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Motion Detection/Record Speed (Ultra)

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Aspirant
Aspirant

Hi there,

I have just bought a Ultra 2 camera system, which I haven't installed yet. since purchasing, I have read a lot on this forum about the delay, missing the first few seconds or more of recording as the camera wakes up.  This is terrible news and I was wondering if the problem has been improved? I really can't afford to lose a few seconds between detection. If I keep the system, what delay could I expect now with the latest updates?

 

I originally started with a Neos smartcam which I point of of my rear window. the motion detection instantly records and the camera is only £25! I was so impressed with this little thing, I went out and bought the Arlo Ultra. I really didn't expect this problem with the motion detection /start record time when I invested in this top of the range system with good online reviews. 

 

An update on this problem and opinions If I should keep it would be appreciated 🙂

 

Thanks in advance!

 

Model: VMB5000 | Arlo Ultra SmartHub
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Guru Guru
Guru

The difference between systems may well be 1) the configuration in both hardware and software for motion detection and 2) cloud-based vs. local. Arlo is cloud-based so the camera has to wake up (it's battery-powered), start the communication with the hub and, thus, with the servers and finally be able to start recording. Plugging the camera into AC power provides a 3 second look-back which shows what happened before the triggering event. Also, camera positioning to maximize detection as well as the motion sensitivity in your modes and rules can make a lot of difference.

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Aspirant
Aspirant
Great thanks for the reply!
I think I’ll give it a try and see what results I get. Otherwise I will connect them to AC for the 3 second look back. Are there any other benefits from running AC other than the look back? Do they preform better at motion detection or anything else? Thank you!
Model: VMB5000 | Arlo Ultra SmartHub
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Guru Guru
Guru

No better performance being on AC power, just availability of other options.

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